New Delhi – State-run NLC India Ltd has disposed of 99% of the complaints it received during the financial year ended 31 Mar, the company declared in its annual report.
The Vigilance Department received 305 complaints during 2018-19 (Apr-Mar) in addition to 10 complaints from the previous year.
Out of that 312 complaints disposed-off by the company, 195 complaints were anonymous/pseudonymous; 60 complaints were sent for administrative action to the respective units and investigation was done on 57 complaints by the department and were then disposed-off, the report says.
NLC India, a Navratna company is a mining ans power company headquartered in Chennai.
The vigilance wing of the company undertakes preventive and punitive measures to sensitise its employees. Complaints received in the department are dealt as per the the company’s complaint handling policy and is tracked from the receipt up to the disposal of cases.
Integrity Pact with the suppliers / contractors for all tenders with estimate of 1 crore and above are monitored and review meetings of Independent External Monitors (IEMs) with senior officials of the company are held once in a quarter and IEMs meet with vendors and contractors are held once in a year.
The Vigilance Department has also introduced “Ethical Forum/ Integrity Club” in Schools and Colleges
around Neyveli, Tuticorin and at Barsingsar, Rajasthan, to impact ethical awareness and ethical character education programme to the School students.
Around 2,800 students have enrolled in the Ethical Forum/ Integrity Club. The objective of the programme is to bring a higher order of Morality, Integrity Honesty and Social Responsibility among young citizens.