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Can Technology Services Be Franchised? An IIT Roorkee Alumni Couple Is Challenging the Traditional IT Business Model

India CSR by India CSR
October 6, 2026
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In an industry where technology companies are increasingly building recurring revenue through SaaS products, ITSOFTLAB360 has taken a different approach—making its integrated software ecosystem available through a franchise model, with the vision of helping entrepreneurs become owners of their own IT companies.

The technology industry has traditionally followed a familiar business model. IT companies develop software products, offer them through SaaS subscriptions and build recurring revenue streams. While this model has created highly successful businesses, most technology companies prefer to retain their software ecosystem within their own organisation rather than offer it through a franchise network.

But what if the same recurring business opportunity could be made accessible to entrepreneurs who want to enter the IT industry?

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This is the unconventional thinking behind ITSOFTLAB360, an initiative by Indore-based IT SOFTLAB Consultancy Services Pvt. Ltd., led by an IIT Roorkee alumni couple, Monika Ahirwal, CEO, and Rahul Ahirwal, Managing Director & CTO.

Unlike conventional IT businesses that focus on expanding their own customer base, the founders envisioned a model that could enable multiple entrepreneurs to establish and operate their own IT companies using an integrated technology ecosystem.

Their belief is simple: the opportunity in technology should not remain limited to those who know how to develop software. It should also be accessible to people who understand business, have entrepreneurial aspirations and want to build a recurring-income business.

A Different Philosophy: Beyond Just Building a Profitable IT Company

The most interesting aspect of ITSOFTLAB360 is not just its software portfolio, but the philosophy behind its business model.

While SaaS has become a proven business model globally, generating substantial recurring revenues for technology companies, ITSOFTLAB has chosen a different path. Instead of keeping its software ecosystem exclusively within its own business, the company is making it available to franchise partners who can independently develop their local IT businesses.

The idea reflects a broader entrepreneurial philosophy: success should not only be measured by how much one company earns, but also by how many other businesses it enables.

The founders believe that an entrepreneur should not necessarily need years of IT experience, a technical development team or the infrastructure required to build software products from scratch to enter the IT industry.

With ITSOFTLAB360, even individuals without an IT background can explore becoming owners of their own IT companies, supported by product training, technical assistance, implementation support and business development guidance.

A New-Age Franchise: 12 Integrated Software Solutions Under One Business Model

ITSOFTLAB360 introduces a distinctive franchise concept built around a portfolio of 12+ integrated software solutions.

The ecosystem covers multiple business requirements, including ERP, CRM, HRMS, POS, Sales Force Automation, Marketing Automation, Procurement, Vendor Management, Supply Chain & Logistics, Learning Management, Queue Management and Document Management.

Rather than investing independently in developing each product, franchise partners get access to an existing technology foundation and can focus on building relationships with businesses in their respective markets.

The model is designed around recurring subscription revenue, allowing franchise partners to build long-term business opportunities by selling software solutions to local enterprises.

The company also aims to support partners beyond providing software, with product training, technical support, deployment and implementation assistance, client-side execution support, lead-generation setup and sales-team training.

This is particularly relevant for entrepreneurs who may have business experience but limited technical knowledge.

As Rahul Ahirwal explains through the philosophy behind the initiative, the objective is not simply to sell software licenses; it is to create opportunities for people to become IT business owners.

From Indore to Multiple Cities: Growing Entrepreneurial Interest

The ITSOFTLAB360 franchise concept has received encouraging responses across multiple cities, including Indore, Jaipur, Delhi, Chennai and other markets, reflecting growing interest among aspiring entrepreneurs in technology-based business opportunities.

Its participation in previous Franchise India Shows has received an encouraging response, with visitors and aspiring business owners showing considerable interest in this unique integrated software franchise concept. The appreciation and enthusiasm received at these events have further strengthened the founders’ confidence in taking this initiative to more cities across India.

Building on this positive response, ITSOFTLAB360 is now preparing to participate in the upcoming Franchise India Show on 10 and 11 October 2026 at Jio World Convention Centre, Mumbai.

The company sees this as another opportunity to introduce its integrated software franchise concept to a wider entrepreneurial audience and connect with individuals who aspire to own and operate their own IT companies.

What makes the proposition particularly distinctive is its attempt to simplify entry into the IT business. A franchise partner does not need to develop software independently or possess an extensive technical background. Instead, the company aims to provide the technology ecosystem and necessary support, allowing the partner to concentrate on business development and customer relationships.

The Vision: An ITSOFTLAB360 Office in Every City

For Monika and Rahul Ahirwal, the larger vision extends beyond expanding a franchise network.

Their aspiration is to see ITSOFTLAB360 offices established across cities in the coming years, creating opportunities for individuals to become IT company owners and generating employment in local markets.

The founders believe that when multiple entrepreneurs work with a shared technology foundation, the impact can extend much further than the growth of a single organisation.

Every new franchise office could potentially create opportunities for sales professionals, implementation executives, customer support teams and other technology-related roles.

Their vision is to build a network where ITSOFTLAB360 becomes recognised not only for providing integrated software solutions across industries, but also for enabling people to establish their own IT businesses and creating employment opportunities across different cities.

In their view, when several business owners work together with a common purpose, the collective growth of the ecosystem can become much larger than that of an individual company.

Recognition Beyond Business: International Project and TEDx Invitation

The journey of IT SOFTLAB has also extended beyond its franchise initiative.

The company recently delivered a project for the High Commission of Sri Lanka, for which it received an appreciation letter from the Counsellor of the High Commission. The recognition represents another milestone in the company’s journey of delivering technology solutions for institutional clients.

Adding another significant milestone to their entrepreneurial journey, Monika and Rahul Ahirwal have also been invited as TEDx speakers, providing them with a platform to share their entrepreneurial journey, experiences and perspectives on technology and business innovation.

For an entrepreneurial couple building a technology company from Indore, these milestones reflect their ambition to create an organisation with both technological capabilities and a larger purpose.

Redefining What an IT Franchise Can Mean

The traditional perception of an IT company is that it requires technical expertise, software developers, infrastructure and years of experience. ITSOFTLAB360 is attempting to challenge this perception by bringing technology products, business support and entrepreneurship together under a franchise framework.

Whether this model can scale consistently across markets will depend on the strength of its technology, support systems, implementation processes and partner network. However, the concept raises an important question for the industry: Can technology entrepreneurship become more accessible if the underlying software ecosystem is already established?

For Monika and Rahul Ahirwal, the answer lies in enabling more people to participate in the technology economy.

Their ambition is not merely to make ITSOFTLAB360 a recognised name in integrated software solutions. It is to build a network of entrepreneurs who can proudly say that they own an IT company.

Because the founders believe that the future of technology should not only be about creating successful IT companies, but also about creating opportunities for others to build one.

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