MUMBAI: ICICI Prudential Life Insurance stands in solidarity with the families affected by the floods in Assam, Gujarat and Rajasthan. The Company has eased the claims settlement process.
Given the difficult conditions in the affected areas and the need to extend support in these difficult times, the Company will settle claims on the basis of only three documents; which include a list of deceased issued by the hospitals/police/armed forces/municipal authorities, a written claim intimation and a copy of the photo identity of the claimant.
The Company has a dedicated 24×7 Claimcare helpline no. 1860-266-7766 to assist claimants with information on making claims. The Company has an approach of ‘first time right’, wherein the claimant is provided with all information on documents required for the settlement of claims.