eClerx to launch Employability Enhancement Programme 

To provide Analytics and CRM (Non-voice) training to 350 underserved youth and women from  sub-urban India

MUMBAI: eClerx and NASSCOM Foundation today announced their partnership to launch the eClerx Employability Enhancement Programme. Under this programme, eClerx will provide specific job-related skills training in Analytics and CRM (Non-voice) to 350 underserved youth and women so that they can gain exposure to better employability opportunities within the IT-BPM sector.

The training will be provided across the sub–urban areas in the vicinity of Mumbai (Thane, Navi Mumbai), Pune (Ahmednagar, Pimpri, Chinchwad) and Chandigarh (Ambala, Karnal).

NASSCOM Foundation’s CEO, Shrikant Sinha, said, “This partnership is a great example of how CSR money can be used for the benefit of creating more employment opportunities for the ever expanding young population of our country.”

P D Mundhra, Co-Founder and Executive Director, eClerx, said, “Our partnership will facilitate students from under-served communities, in tier 2 and 3 colleges, to prepare themselves for the growing IT BPM industry. It will create a positive social impact with new-age skills for fulfilling their career goals, while providing a new source of talent for our industry.”

As a part of this programme, eClerx will be training 150 underserved youth on CRM (Non-voice) skill and 200 underserved youth on Analytics skill. The programme will adopt an on-campus mode of training delivery, where the NASSCOM Foundation and its training partners will work with select colleges in the target geographies to impart the training.

Training will be delivered in accordance with the guidelines set forth by the National Skills Development Corporation (NSDC) through a classroom training framework and instructor-led programme.

Apart from the technical-knowledge-related curriculum, the programme will also train beneficiaries on life skills, basics of computer literacy and functional English skills, essentials such as oral and written communication, business etiquette, problem solving, time management, customer orientation, interview skills, and other soft skills enabling them to find employment across the IT-BPM industry.



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