MUMBAI (India CSR): Blue Dart, South Asia’s premier express air and integrated transportation & distribution company, announced a significant milestone in its inclusion journey with the onboarding of over 200 Persons with Disabilities (PwDs) across core operational and support functions. The newly hired employees are now contributing in full-time mainstream roles across sorting centres, customer experience, warehousing, and last-mile support.
This initiative is part of Blue Dart’s long-term commitment to building an inclusive organisation that drives equal opportunity, sustainable livelihoods, and dignity at work. The company has partnered with trusted ecosystem enablers such as Sarthak Educational Trust, leveraging skill development, workplace assessments, infrastructure alignment, and ongoing support to ensure seamless integration.
Speaking on the milestone, Balfour Manuel, Managing Director, Blue Dart, said “For us, inclusion is not a programme – it is a principle. True progress begins only when everyone has the opportunity to participate and belong. Every individual brings distinct strengths and perspectives, and when Persons with Disabilities join us in mainstream roles, they are not being accommodated at the margins – they are shaping the core of our business. We are creating pathways to confidence, independence and dignity, backed by clear goals and measurable outcomes. At Blue Dart, inclusion is deliberate, accountable, and central to the way we move forward.”
As part of this programme, Blue Dart has introduced sensitisation workshops, sign language training, customised workplace adaptations, and role-based enablement frameworks ensuring every employee is equipped, empowered, and set up for success. The organisation will continue to strengthen its hiring pipeline and expects this number to grow further in the coming year.
Reinforcing the company’s commitment, Beena Jacob, CHRO, Blue Dart, shared: “Every hire represents progress. When we integrate diverse talent into core business functions rather than symbolic spaces, we shift the focus from sympathy to merit from accommodation to empowerment. We are proud of the inclusive culture our teams are nurturing, where every individual is respected, enabled, and valued for their potential.”
Partnerships with Sarthak Educational Trust and other ecosystem organisations have enabled accessible recruitment processes, job-readiness programmes, and continued workplace support.
Dr. Jitender Aggarwal, Founder, Sarthak Educational Trust, added “Blue Dart is a benchmark example of what real inclusion looks like — equal opportunity, equal dignity, and equal expectations. Their approach proves that when organisations lead with intent and empathy, society moves forward.
(India CSR)
