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Home Short Story

TCS Ranks No. 1 in Customer Satisfaction in France for 5th year

With a high satisfaction score of 84%, Tata Consultancy Services retained its position as a leader in customer satisfaction in the 2023 French IT Sourcing Study by Whitelane Research.

India CSR by India CSR
January 24, 2024
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Tata Consultancy Services (TCS) achieves the top position in customer satisfaction in France for the fifth consecutive year, securing an impressive 84% satisfaction score, according to the 2023 French IT Sourcing Study by Whitelane Research.

Whitelane Research, in collaboration with Timspirit, conducts the largest independent survey in France, encompassing 600 IT outsourcing contracts and 700 cloud service contracts. TCS France’s satisfaction score stands at 12% higher than the sector average, with a 6% lead over the second-ranking organization.

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