Together Fund, Entrepreneur First, Titan Capital, renowned thought-leader Nir Eyal among the key participants

Singapore/Delhi: Betafi, a unified user research platform, has raised $1.3 million in pre-seed funding led by Together Fund, Entrepreneur First, and Titan Capital with participation from Nir Eyal and founders from leading companies such as Razorpay, Pine Labs, Snapdeal, Livspace, and others.

Betafi is redefining the UX research landscape by helping product teams to effortlessly conduct user interviews and usability tests to validate their ideas, designs, beta software, and websites. The platform seamlessly integrates with leading product design and collaboration tools (for example: Zoom, Miro, Figma, Adobe XD), making it easier to collaborate and build feedback loops in the product development process.

“I’m super excited to back Betafi as they simplify user research so that great products are built with solid customer insights,” said Nir Eyal, best-selling author of the book ‘Hooked’ and globally renowned thought leader.

While the world may have moved to agile, fast-paced development, user research remains a manual, time-consuming, and daunting process. As a result, 80% of new products do not go through early-stage testing resulting in expensive rework down the line. This piqued the interest of the founders, Arjun Arora and Ethan Sherbondy. The duo had encountered similar challenges at their previous workplaces – Singtel and Stripe.

“User research is still a manual process and involves a fair amount of logistics. We want to take the busy work out of the process, so you focus on what is truly important – uncovering insights. Ultimately, we really want UX research to be as ubiquitous as software testing is today,” said Arjun Arora, CEO and co-founder, Betafi.

Betafi saves users up to 30% of total research time and effort, allowing them to focus on extracting meaningful insights to build incredible products.

Betafi is making research accessible to everyone from seasoned UX researchers and designers to product managers and founders. It expedites and enriches the process with an underlying principle to build the right product from the start and to avoid costly engineering and reiteration work later.

Shubham Gupta, Partner at Together Fund which is the lead investor in this round said, “We are entering a unique phase where not only are Indian founders building world class products, but they are doing it faster. But to build a strong product, customer feedback is imperative. Betafi is the bridge that helps founders get from idea to MVP and MVP to PMF. Arjun and Ethan are entrepreneurs who have the drive and imagination to build large complex solutions. Together is very excited to back Betafi and watch it empower founders across the world.”

Betafi was co-created with customers and launched on Product Hunt in September. Since then, usage of the platform has increased by 50% month-on-month, and users have done over 1,500 hours of feedback calls.

Betafi is a moderated user research platform that makes it easy to capture, synthesize, and share feedback from user conversations. It helps companies find answers from user interviews, faster. And uncover usability issues before it is too late.

Together Fund is an $85 million early-stage venture capital fund founded by Girish Mathrubootham, Manav Garg, Shubham Gupta and Avinash Raghava in 2021 to help India’s best SaaS entrepreneurs build, scale and win together and establish a “Product Nation.”