The Telecom Sector Skill Council (TSSC) – India’s premier skill development institution for ICT, has partnered with Samsung Electronics Co. Ltd. and National Skill Development Council (NSDC) to skill 50,000 candidates over the next few years in India. This is one of the largest of its kind skill development projects in our country.
This initiative aims to train 50,000 candidates in the role of In-Store Promoter. An individual at this job demonstrates and highlights the product FAB (Features, Advantages & Benefits) to walk-in customers; offering them the opportunity to experience the product(s) on display; respond to queries on product and services. The pilot program will train 2,500 candidates over one year. The pilot program will be executed at 120 NSDC approved training centres across India. This will include 200 hours of blended online and classroom training and 5 months of on-the-job training (OJT) at Samsung retail outlets.
Arvind Bali, CEO, TSSC said “This is a novel initiative by Samsung for skill development in the ICT domain. India is poised to become the global hub for ICT manufacturing & services as well as a provider of the skilled frontline workforce. By creating an opportunity for our youth, this project will surely go from strength to strength and fulfill the skill requirements of the industry.”
TSSC will be conducting quality assurance through overall assessments and certification of the candidates. The assessment will be conducted after the participants complete their OJT period. TSSC will supervise the training to ensure National Skill Qualification Framework (NSQF) standards are maintained across all locations, assessments, and certifications.
“We have also created additional digital content free of cost for the participants for their future reference in their career” he added.
The initiative is aimed at candidates who are 12th pass outs and will train them in skills like customer engagement, managing sales counters, handling customer queries, product demonstration, selling skills and most importantly post-COVID etiquettes.
Established under the Societies Registration Act, 1860, Telecom Sector Skill Council is an industry-led apex body, a not-for-profit organization, committed to developing world-class skilled manpower for the telecom industry. The organization is a collaboration by Cellular Operators Association of India, India Cellular & Electronics Association and National Skill Development Corporation under the aegis of the Ministry of Electronics & Information Technology and Department of Telecommunications. TSSC has certified over 6.5 lac people already work, and has approximately 500 training partners with 1000+ training centers across the country, and continues to strive forward with a commitment.
