Theory of Social Capital at TCS and performance overview of CSR in 2021

In FY 2021, TCS’ global community initiatives reached more than 1.8 million beneficiaries.

TCS’ physical operations consume social capital in the form of license to operate in each of the communities where it has its facilities and natural capital in terms of its environmental footprint. TCS enhances its social capital with local communities across the world by investing in areas such as education, skill development, employability, health and wellness, and the environment, mapped to UN Development Goals.

According to its annual report, on the environmental front, TCS has a systematic program to reduce its carbon and resource consumption footprint – including the use of green IT, green buildings, intelligent energy management using its own IoT-based solution and water and waste recycling. It has also been reducing business travel through greater use of video and audio conferencing and other collaboration tools.

The near-complete switchover to virtual ways of interaction during the pandemic is expected to continue in the longer term, resulting in a structurally smaller environmental footprint in the future.

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TCS’ business model and strategy have resulted in deep and enduring customer relationships, a vibrant and engaged workforce, a steady expansion of its addressable market, a strong reputation as a responsible corporate citizen and a proven track record in delivering longer-term stakeholder value.

All of this has significantly enhanced the company’s brand value, which is a quantifiable measure of its social and relationship capital with stakeholders. TCS is a signatory to the UN Global Compact and aligned with its ten principles. It is also one of the earliest companies in India to participate in the Carbon Disclosure Project (CDP).

Spending Rs. 663 Cr towards CSR

Tata Group Company – Tata Consultancy Services (TCS), a global leader in technology and consultancy, has demonstrated its commitment to the socio-economic development of society. As per its recent annual report, Company has invested Rs. 663 crores on various sustainable development programmes, against its prescribed CSR expenditure.

Read more CSR: TCS spends Rs. 663 Cr in Social development programs in FY 2020-21 – India CSR Network

Corporate Social Responsibility (CSR) commitment

TCS’ Corporate Social Responsibility (CSR) commitment stems from the Company’s core values and the Tata Group’s ethos of improving the quality of life of local communities while contributing to economic and social development. TCS’ core belief of building greater futures for people and communities through innovation and collective knowledge is based on the values of fairness, equity and respect for human rights and guides how the Company conducts its business treats its employees and supports local communities.

TCS has been a signatory to the UN Global Compact (UNGC) since 2006 and is aligned with its ten principles. The Company supports the principles contained in the Universal Declaration of Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, and the United Nations Guiding Principles on Business and Human Rights.

The company’s vision is to empower communities by connecting people to opportunities in the digital economy and its mission is to build inclusive, equitable and sustainable pathways for all – especially youth, women and marginalized communities.

TCS has continued to empower communities globally through its strategic programs – by prioritizing education, skilling, employment and entrepreneurship with a focus to bridge the opportunity gap.

TCS has also invested in basic health and wellness, water sanitation and hygiene, conservation and disaster relief efforts to support the most pressing needs of communities across the globe.

TCS’ CSR programs have integrated inclusion within their design, ensuring that the company applies its resources towards communities and population segments that need it the most, and becomes the catalyst for equal access. In India, the company is aligned with the Government of India’s Affirmative Action Policy and the Tata Group’s Affirmative Action Program.

In FY 2021, TCS’ global community initiatives reached more than 1.8 million beneficiaries.

TCS has leveraged its intellectual, technology expertise, and financial and human capital to create exponential impact across the globe. The company’s engagement strategy utilizes its contextual knowledge and the knowledge from a diverse network of experts to develop innovative solutions to unique problems within the community. Its deep understanding of technology and its application helps to create a strong foundation for execution at scale.

TCS’ growing, highly skilled and diverse workforce serves as champions to build organic connects with the community while accelerating social impact. This novel approach ensures that the company invests in large-scale yet sustainable initiatives that create generational improvements.

Employee Volunteerism 

Opportunities for employees to volunteer time include skills-based volunteering, pro bono support to the community-based organization and social cause leadership. In FY 2021, more than 69,000 employees volunteered over 787,000 hours to support these initiatives.

An understanding of access darkness during the pandemic prompted bridgital and other innovative solutions and a recalibration of TCS programmes.

The company has leveraged this opportunity to reimagine its programs through a digital-first approach and, in conjunction with its efforts to close the digital gap, to be able to reach people when and where they needed it most.

(India CSR)