BENGALURU (India CSR): MakeMyTrip, India’s leading online travel company, has launched its first-ever Experience Centre in Whitefield, Bengaluru, marking a significant step in strengthening its retail presence. The centre aims to bring personalized, experience-led holiday planning closer to travellers by blending digital innovation with human expertise.Designed as an immersive holiday planning hub, the Experience Centre features VR-powered travel zones where customers can explore popular global destinations in a computer-generated 3D environment using specialized headsets and controllers. Travellers can virtually experience destinations such as Dubai (UAE), Athens (Greece), Istanbul (Turkey), Paris (France), London (UK), Amsterdam (Netherlands), Bali (Indonesia), Sydney and Melbourne (Australia), Toronto (Canada), Lapland (Finland), Maldives, Thailand, as well as European favourites including Budapest (Hungary), Madrid (Spain), Portugal, and Monaco.
Commenting on the launch, Jasmeet Singh, Chief Commercial Officer – Holidays & Experiences, MakeMyTrip, said:
“Trust plays a vital role in travel decisions, especially for high-value trips where face-to-face interactions build reassurance. With the opening of our first Experience Centre in Bengaluru, we aim to bring this comfort closer to customers in the region by combining digital touchpoints with personal guidance, enabling them to experience destinations more meaningfully. In addition to customised itineraries, customers will also have access to our curated group departures from India to popular global destinations, featuring assured departures, professional tour managers, and thoughtfully designed itineraries.”
Speaking on the occasion, Naveen Kumar Venkatesh, Partner, MakeMyTrip Experience Centre in Bengaluru, added:
“We are eager to embark on this journey and are committed to providing customers with seamless experiences and delightful memories. Our team has been trained with the requisite know-how essential to support customers with all travel-related queries. This, coupled with MakeMyTrip’s proprietary tool ‘MMTOne,’ will help us deliver the best solutions to every travel requirement in the holidays space.”
Bengaluru continues to be an important holiday package market for MakeMyTrip. Among international destinations, Thailand, Europe, and Vietnam generate the highest inquiries, while domestically, the Andaman Islands, Kerala, and Himachal Pradesh remain top preferred holiday package destinations.
About MakeMyTrip
MakeMyTrip Limited (NASDAQ: MMYT) is India’s leading online travel company, serving travellers since 2000. With over 85 million lifetime transacted users to date, the platform enables consumers to discover, plan, and book journeys across a wide range of travel needs.
Operating popular consumer brands including MakeMyTrip, Goibibo, and redBus, the company also serves businesses through corporate travel solutions such as myBiz and Quest2Travel, while supporting a wide network of travel agents through its myPartner platform.
MakeMyTrip is GDPR compliant and accessible in more than 150 countries with multi-currency support. The company expanded internationally with its UAE launch in 2021 and recently entered Saudi Arabia, extending its trusted travel services to a broader global audience. redBus also operates in seven countries beyond India: Malaysia, Singapore, Indonesia, Peru, Colombia, Vietnam, and Cambodia.
Leveraging data-led personalization along with ML and AI-driven innovation, MakeMyTrip continuously enhances the travel planning and booking experience, with a vision to bring all travel needs together within one integrated travel super app.
Event Managed by: ParadiZe Events Bangalore – Priyanka Khandelwal
