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Home NGOs

Leading With Purpose and Values

India's Best NGOs to Work For ensure that they articulate their vision very clearly and help every employee see meaning in what they do in connection with the larger vision of the organization.

India CSR by India CSR
November 2, 2022
in NGOs
Reading Time: 4 mins read
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NGOs have not only contributed to this nation by the work they do but also by creating and delivering a wonderful work culture to their employees.


By Akshat Shah

By virtue of their superordinate goals and mission-orientated work, NGOs play an important role in a developing economy like ours, where the majority of workforce in NGOs is young. Hence, itโ€™s imperative for them to build and sustain a great workplace culture to attract/retain quality talent and continue to create significant impact. Looking at the big picture today, the NGOs in India have been able to provide consistently positive work experience to their people over the past years, as evident in the trend.

NGOs have not only contributed to this nation by the work they do but also by creating and delivering a wonderful work culture to their employees. Today, 87% of employees in these organizations have said, โ€œTaking everything into account, I would say this is a great place to work”.

In our research we found that there are two key aspects which largely enable NGOs to create a transparent culture and instil pride amongst the employees: Values and Purpose.

Note: Trust Index Grand Mean is an average of positive responses to globally standardized statements in our Trust Index Survey
Note: Trust Index Grand Mean is an average of positive responses to globally standardized statements in our Trust Index Survey

Values โ€“ Whatโ€™s old is new again!

Values arenโ€™t a new age trend. But whatโ€™s old is new againโ€”or important in new ways when it comes to maximizing human potential and succeeding today. When we talk about values, weโ€™re not talking about mere slogans on the wall or the hiring page of your company website. Weโ€™re talking about principles that guide the day-to-day way people work together at your company.

Values also are what leaders use to make decisions that cannot be made using spreadsheets and data analysis alone. They are the bedrock principles that guide executivesโ€™ choices in complex, and difficult matters – like hiring, firing, geographic expansions, doing more for customers, and mergers.

Our study shows that NGOs that have successfully embedded meaningful values within the organization through their leaders, experience significantly higher intent of employees to stay with the organization, advocacy, motivation, and pride as compared to those that havenโ€™t been able to.

Is just purpose enough?

Itโ€™s no secret today that purpose in the workplace is essential, however, it can only be effective if it comes with clarity. When employees experience a sense of purpose at work and believed their leaders set a clear direction and expectations great things happen in terms of performance and impact.

While all people want and need a sense of purpose at work, millennials have been noted as being more willing than their boomer counterparts to prioritize purpose over things like job security or a pay raise. Thus, there is merit in leaders investing time and effort in explaining their mission and values and how the work of everyone connects to the impact made by the organization at large.

India’s Best NGOs to Work For ensure that they articulate their vision very clearly and help every employee see meaning in what they do in connection with the larger vision of the organization. The right set of values and ensuring that decision-making is in line with values has enable them to maximize the potential of their employees.

A vast majority of Indiaโ€™s workforce currently is under 35 years of age. With a large part of the incoming workforce being millennials, it will be interesting to see how NGOs approach attracting quality talent considering millennials prioritize purpose and meaning over many other aspects. We hope to see increased support for NGOs by way of volunteering and financial support as organizations are also focusing on being more socially and environmentally responsible to attract and retain their people.

About the Author

Akshat Shah, Vice President, Great Place To Workยฎ๏ธ India

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India CSR is the largest media on CSR and sustainability offering diverse content across multisectoral issues on business responsibility. It covers Sustainable Development, Corporate Social Responsibility (CSR), Sustainability, and related issues in India. Founded in 2009, the organisation aspires to become a globally admired media that offers valuable information to its readers through responsible reporting.

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